Billing & Plans
Compare plans, manage credits, and view invoices.
- Comparing plans and featuresEssential, Advanced, Premium, and Enterprise compared: credits, websites, markets, AI providers, team seats, reports, Whitelabel, Tactics AI, and how often your KI Score is measured.
- Understanding how credits workWhat a credit is, how many credits a run uses, what stays free, and when credits are refunded or expire.
- What happens when you run out of credits?Why a monitoring run doesn’t start without enough credits, which emails and notifications you receive, and how to get more credits again.
- Tracking credit usage on the plan pageHow to read your available and used credits, usage per website, and the credit log with every run and refund.
- How does the free trial work?How the 7-day Essential trial works, who can use it, and what happens when it ends or when you switch plans.
- Booking and paying for a planHow to book a plan through Stripe Checkout: billing address, promotion codes, prices, monthly or yearly billing, and who in the workspace can book.
- Upgrading or downgrading your planHow to switch plans in the Stripe customer portal and what an upgrade or downgrade means for credits, websites, AI providers, markets, team seats, reports, Whitelabel, and MCP servers.
- Viewing and downloading invoicesWhere to find your invoices, what each status means, and how to change billing details such as your address or VAT ID in the Stripe customer portal.
- Canceling your subscriptionHow to cancel your subscription, how long you can keep using KI Score afterward, and what happens to your data once it ends.
- Payment failed: restoring accessWhat happens after a failed payment and how to update your payment method in the Stripe customer portal to get your access back.
- Why is your workspace read-only?When KI Score makes a workspace read-only, what stops working, and how to unlock it again.