Account & Team
Sign-in, security, your profile, and team access.
- Managing team access in your workspaceHow to invite team members with a suitable role, give them the whole workspace or only certain websites, resend invitations, and revoke access. Also: how many team seats each plan includes and what happens to seats above the limit after a plan change.
- What can admins and members do?Which roles a workspace has, what they can do in each area, how custom roles and website access work, and which tasks only the main account can handle.
- Accepting an invitation to KI ScoreWere you invited to a team or set up by the KI Score team? Here’s how to set your password and sign in.
- Resetting your passwordHow to request a reset link, set a new password, and lift an account lock at the same time.
- Solving sign-in problemsHelp with a wrong password, a locked account, a missing confirmation code, an expired session, and signing out.
- Setting up two-factor authenticationProtect your account with an authenticator app, save your backup codes, and turn two-factor authentication off again when you need to.
- Changing your profile and email addressHow to change your first and last name and your profile picture in your profile, and how to have a new email address set up through support.
- Deleting your accountWhat happens when you delete your account, which data to back up first, and how to confirm the deletion in your profile.
- What data does KI Score process?Which data KI Score processes for your account, monitoring, Tactics AI, reports, and traffic tracking, which services receive it, how long it is kept, and who to contact with questions.